Privacy Policy - Fyreside

1. Who We Are

Fyreside is operated by Kelpey Tech Pvt Ltd, a company incorporated under the laws of India. When we say "we", "us", or "our", we mean Kelpey Tech Pvt Ltd.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, phone number, and password. If you sign up using Google, we receive your name and email from Google.

Payment Information

Payments are processed by third-party gateways (Razorpay, Cashfree). We do not store your card number, UPI ID, or bank details. We store transaction IDs, amounts, and payment status for record-keeping.

Usage Information

We collect information about courses you enrol in, lessons you complete, and video watch progress. This is used to track your learning progress and provide course completion data.

Device and Log Data

We automatically collect IP address, browser type, device information, and pages visited. We use Microsoft Clarity for session analytics on the Fyreside platform.

3. How We Use Your Information

To create and manage your account
To process payments and enrolments
To track your course progress
To send transactional emails (purchase confirmations, password resets)
To improve the platform based on usage patterns
To comply with legal obligations

4. Information Sharing

We do not sell your personal data. We share information only with:

Course creators whose courses you enrol in (your name, email, enrolment status)
Payment processors (Razorpay, Cashfree) to process transactions
Video hosting (Bunny Stream) for secure video delivery
Analytics providers (Microsoft Clarity, Google Analytics) for platform improvement
Law enforcement when required by Indian law

5. Data Storage and Security

Your data is stored on servers hosted in India. We use industry-standard encryption (HTTPS/TLS) for data in transit. Passwords are hashed using ASP.NET Identity's default PBKDF2 hashing. We implement role-based access controls to limit data access.

6. Cookies

We use cookies for:

Authentication — to keep you signed in
Language preference — to remember your chosen language (English/Hindi)
Analytics — Microsoft Clarity and Google Analytics cookies for usage insights

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

Access the personal data we hold about you
Correct inaccurate information via your account settings
Request deletion of your account and associated data
Withdraw consent for marketing communications

To exercise these rights, email us at support@fyreside.in.

8. Data Retention

We retain your account data for as long as your account is active. Payment records are retained for 8 years as required by Indian tax and accounting regulations. You may request account deletion at any time.

9. Children's Privacy

Fyreside is not intended for children under 18. We do not knowingly collect information from minors. If you believe a minor has provided us with personal data, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. Continued use of Fyreside after changes constitutes acceptance.

11. Contact Us

For privacy-related inquiries:

Kelpey Tech Pvt Ltd
Email: support@fyreside.in